Shipping Methods
We offer several delivery options:
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Nova Poshta
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Meest
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Delivery
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Ukrposhta
Orders are dispatched daily from 11:00 AM to 1:00 PM (excluding weekends).
If the item is not in stock, it will be shipped within 3–6 business days after placing the order.
The convenient date and time for delivery are coordinated in advance with the manager after the order is placed on the website.
Upon receiving the goods, the customer must check the product for integrity, completeness, and all quality characteristics, including the color, directly at the carrier's office.
If any defects are found, you must follow the carrier’s internal procedure — this includes drafting an official report documenting the defect or shortage.
You must also inform our store manager about the issue by phone or email.
In this case, we guarantee a refund or a replacement shipment.
Once payment is completed for the delivered item, we do not accept claims regarding integrity, completeness, or any other characteristics that could be identified through visual inspection.
PLEASE NOTE! If you are interested in a specific item on our website and wish to view it in the store before purchasing, be sure to inform our manager prior to your visit so we can move the item from the warehouse to the pickup point in time.